Delete a BEATWAVE Account

iOS: request inside the app

As checked on 3 October 2026, iOS 1.0 is public in the Korean App Store. Build 39 has no ads/tracking; the 1.0.1 optional-ad update is under review. Payment-server and Sandbox purchase/grant checks are complete, but live commercial transactions and new-guest purchase/restore checks on physical devices are not fully verified. This guide does not claim that end-to-end deletion validation is complete.

1. Open My Account in the BEATWAVE app connected to the records you want deleted. Anonymous guest accounts created with “Play without signing in” can also apply. You do not need to newly link Google or Apple sign-in merely to submit a request. Device-only records that never reached an account server are outside server-account deletion and can be removed by clearing app data.
2. Select Delete BEATWAVE Account and review the game-data, entitlement and subscription information.
3. Tick the confirmation boxes and submit. If Apple-account verification is needed, reauthenticate with Apple inside the app.
4. Check the displayed request number, deadline and status. An error is not successful receipt; retry if an error appears.

These menu names translate the existing functions; actual labels depend on the version. No additional email or phone call is required. The operating standard is manual processing within seven days after receipt. A linked email receives completion notice; a guest without email can check the request number and status in My Account. Pressing the button does not instantly and automatically delete all data.

The scope includes BEATWAVE account links, profiles/settings, play records/rankings, play credits, cosmetics/entitlements and mailbox records linked to the account. Legally retained transaction/dispute records are separated. Other games are not deleted. If Apple sign-in is linked, the relevant token is used during the request process to revoke the connection.

You can request deletion with an active subscription. Deletion does not cancel an App Store subscription or request a refund. Use the app’s subscription-management button or iPhone Settings → your name → Subscriptions; see Apple’s cancellation guide. If you cannot use the app, email support. Email is a fallback, not an additional requirement for the in-app request.

Existing platforms: request by email

You can request deletion without reinstalling the app or signing into this website. Email ysmilk01@gmail.com with the subject “BEATWAVE account deletion request”. Include your game-linked email, platform (such as ONEstore or Google Play), and a request to delete the BEATWAVE account and linked game data.

If your mail app does not open, copy the address. If you cannot access or remember the game-linked email, send the account information you know and an address where we can reply. We will explain the minimum identity-verification information needed. Do not send passwords, OTPs, login/purchase tokens or payment-card details.

A staff member checks identity and scope and processes the request manually. Sending an email does not perform automatic deletion.

What can be deleted?

• BEATWAVE account-link information, profile and settings.
• Progress, play records, scores and rankings.
• Play-credit and cosmetic entitlements, mailbox grants and claims.

Deleted progress and entitlements may be unrecoverable. Pending purchases, refunds and remaining paid rights are checked before processing. We do not delete the Google account itself, shared Google/Supabase authentication accounts used by other games or other games’ records. In a shared authentication environment, only the BEATWAVE-linked scope is processed.

What happens after an email request?

1. A staff member checks the email and verifies that you are the relevant account holder.
2. We explain the deletion scope, remaining paid rights and separately retained records, and reply with any necessary questions and the expected processing time.
3. We delete the confirmed scope and reply with the result. If records are retained separately, we explain the items, legal basis and duration.

Uninstalling or signing out alone does not delete server records. Use email for existing platforms and the in-app process for iOS.

Records retained separately by law

Where an actual transaction or dispute makes records subject to statutory retention, contract/withdrawal and payment/supply records are retained separately for five years, and consumer complaint/dispute records for three years, then destroyed. This is not a retention period for all game data. The basis is Article 6 of the Enforcement Decree of the Korean Act on Consumer Protection in Electronic Commerce, etc. See the privacy notice for details.

Cancel subscriptions separately

Account deletion or uninstalling does not replace cancellation of a store subscription or a refund request. Check the store where you paid. You may still request deletion even if you cannot find the cancellation menu; contact support for help.

ONEstore: open MY → Subscriptions. Google Play: follow Google Play’s subscription guide if you subscribed there. The Google Play version is public in Korea as checked on 3 October 2026.

Operator: NINE TO SIX LAB. Original publication: 25 September 2026. iOS in-app/seven-day guidance: 26 September. Release/guest-account corrections and translation: 3 October 2026.